Illegal electricity users called to come clean

KAMHLUSHWA – An Eskom customer-incentive campaign was launched at the KaMhlushwa Community Hall on November 23 and urged prepaid users to report tampering with meters, irregular connections and illegal prepaid vouchers.

Mpumalanga is one of SA’s electricity-theft hot spots and Mr Richard Shiba, Eskom’s marketing operations manager in Mpumalanga says the campaign gives customers “a golden opportunity to rectify wrongdoing, no questions will be asked, and customers can resume normal purchasing of electricity going forward”.

READ: Electricity theft a major problem in Nkomazi

The “come clean period” came into effect on November 23 and will last until December 20. Customers will receive a 50 per cent discount on the once-off remedial fee during this time.

They will also not be disconnected and Eskom will not charge them for the period that they did not pay for electricity used.

“However, Eskom will expect fair payment for future usage and no mercy will be shown to those who do not come clean. They will be disconnected until such time as the remedial fee has been paid in full,” Shiba said.

READ: Say ‘no’ to illegal connections, warns Eskom

Once customers have reported their case, Eskom technicians will replace their meter free of charge.

Customers who need to report their case are those with:

• Tampered meters

• Bypassed meters

• Faulty meters

• Meters not installed by approved Eskom service providers

• Illegally connected meters

• Illegal prepaid vouchers.

Such customers are encouraged to register their cases at their nearest Eskom Customer Service Centre.

They will need to bring their South African ID or passport, meter number, pole or stand number and proof of residence.

  AUTHOR
Corridor Gazette

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